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Privacy Policy

Your privacy matters to us. This policy explains how Small Fleet HQ collects, uses, and protects your information when you visit our website.

Last updated: January 2026

Welcome to Small Fleet HQ. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.smallfleethq.com. By using our website, you consent to the practices described in this policy.

Information We Collect

We collect information in several ways when you use our website. This includes information you provide directly and information collected automatically.

Information You Provide

Contact Information: When you contact us via email or contact forms, we collect your name, email address, and any information you provide in your message.

Newsletter Subscriptions: If you subscribe to our newsletter, we collect your email address to send you updates and trucking industry news.

User Feedback: Comments, reviews, or feedback you voluntarily submit through the website help us improve our service recommendations.

Information Collected Automatically

Device Information: Browser type, operating system, device type, screen resolution, and unique device identifiers.

Usage Data: Pages visited, time spent on pages, click patterns, referring URLs, and navigation paths through our website.

Location Data: General geographic location based on your IP address (city/region level, not precise location).

Log Data: IP address, access times, and server log information for security and analytics purposes.

How We Use Your Information

We use the information we collect for the following purposes:

Website Operations: To operate, maintain, and improve our website and the quality of our trucking service comparisons and reviews.

Personalization: To personalize your experience and deliver content relevant to your trucking business needs.

Communications: To respond to your inquiries and send newsletters when you have opted in to receive them.

Analytics: To analyze usage patterns and understand how truckers use our site so we can improve our content and recommendations.

Security: To protect against fraudulent or unauthorized activity and maintain the security of our website.

Legal Compliance: To comply with legal obligations and enforce our terms of service when necessary.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your activity on our website. These technologies help us analyze trends, administer the site, and gather demographic information.

Types of Cookies We Use

Essential Cookies: Required for basic website functionality such as page navigation and secure access. These cannot be disabled.

Analytics Cookies: Help us understand how visitors interact with our website. We use Google Analytics to track page views and user behavior.

Functional Cookies: Remember your preferences and settings for a better browsing experience on return visits.

Advertising Cookies: Used to deliver relevant advertisements and track ad campaign performance through our affiliate partnerships.

Managing Cookies

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all cookies or indicate when a cookie is being sent. However, if you disable cookies, some features of our website may not function properly.

Third-Party Services

We use third-party services that may collect information about you. These services have their own privacy policies governing their use of your information:

  • Analytics Providers: Google Analytics to analyze website traffic and usage patterns
  • Advertising Networks: Ad networks that may display targeted advertisements
  • Affiliate Partners: Trucking service providers we link to through affiliate relationships
  • Hosting Services: Cloud hosting providers that store and serve our website

When you click on affiliate links to third-party websites, you leave our website and become subject to their privacy policies. We encourage you to review the privacy policies of any third-party sites you visit.

Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

Service Providers: With trusted third-party vendors who assist us in operating our website, conducting business, or servicing you, so long as they agree to keep your information confidential.

Legal Requirements: When required by law, subpoena, or other legal process, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

With Your Consent: We may share your information for any other purpose with your explicit consent.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

  • SSL Encryption: All data transmitted to and from our website is encrypted using SSL/TLS
  • Secure Hosting: Our website is hosted on secure, reputable cloud infrastructure
  • Access Controls: Limited access to personal data on a need-to-know basis
  • Regular Updates: Regular security reviews and software updates

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Right to Access: Request a copy of the personal information we hold about you.

Right to Correction: Request that we correct any inaccurate or incomplete information.

Right to Deletion: Request that we delete your personal information, subject to legal obligations.

Right to Opt-Out: Opt out of marketing communications at any time by clicking "unsubscribe" in our emails.

Right to Data Portability: Request your data in a structured, commonly used format.

To exercise any of these rights, please contact us at contact@smallfleethq.com.

California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: Request information about the categories and specific pieces of personal information we have collected about you
  • Right to Delete: Request deletion of your personal information, subject to certain exceptions
  • Right to Opt-Out of Sale: We do not sell personal information. However, you have the right to opt out if we ever do
  • Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your CCPA rights

To make a request under the CCPA, please contact us at contact@smallfleethq.com.

Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

If we discover that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to delete that information from our servers.

International Data Transfers

Our website is operated in the United States. If you are located outside of the United States and choose to use our website, please be aware that your information may be transferred to, stored, and processed in the United States.

Data protection laws in the United States may differ from those in your country of residence. By using our website, you consent to the transfer of your information to the United States and the use of your information in accordance with this Privacy Policy.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.

Contact form submissions: Retained for 2 years

Newsletter subscriptions: Retained until unsubscribed, plus 30 days

Analytics data: 26 months (Google Analytics default)

Server logs: 90 days

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

  • Updating the "Last Updated" date at the top of this Privacy Policy
  • Posting a prominent notice on our website
  • Sending an email notification to subscribers (for significant changes)

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: contact@smallfleethq.com

We will respond to your inquiry within 30 days.

Common Questions

Do you sell my personal information?

No. We do not sell your personal information to third parties. We only share data with service providers who help us operate our website, and they are contractually required to protect your information.

How can I delete my data?

You can request deletion of your personal data by emailing contact@smallfleethq.com. We will process your request within 30 days, subject to any legal retention requirements.

What cookies does this site use?

We use essential cookies for site functionality, analytics cookies (Google Analytics) to understand how visitors use our site, and advertising cookies for our affiliate partnerships. You can manage cookies through your browser settings.

How do you protect my information?

We use SSL encryption for all data transmission, secure cloud hosting, restricted access controls, and regular security updates. While no system is 100% secure, we take reasonable measures to protect your data.

Will I be notified of policy changes?

Yes. We update the "Last Updated" date at the top of this policy when changes are made. For significant changes, we'll post a notice on our website and may email newsletter subscribers.

See also: Terms of Service | How We Rate | About Us

This privacy policy was last updated on January 2026. Small Fleet HQ reserves the right to update this policy at any time.